Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Metro Manila: 3-5 business days
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Luzon (Outside Metro Manila): 3–7 business days
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Visayas & Mindanao: 5–10 business days
Delivery times are estimates and may vary depending on courier delays, weather, or other factors beyond our control.
Shipping Carriers
We partner with trusted courier services such as LBC, J&T Express, Grab Express, Lalamove and CAPEX for reliable delivery nationwide. Courier selection may vary depending on availability, service performance, and shipping rates. YKKBikes reserves the right to choose the most suitable courier at our discretion to ensure efficient and reliable delivery.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website.
Shipping Restrictions
We currently ship within the Philippines only. We do not ship to P.O. boxes or certain remote areas. If you are unsure whether we can deliver to your location, please contact us before placing an order.
Damages & Lost Packages
We are not responsible for products damaged or lost during shipping. If your order arrives damaged, please contact the courier directly to file a claim. Keep all packaging materials and damaged items as proof.
Contact Us
If you have any questions about our shipping policy, please contact us at:
📧 shoponline@ykkbikes.com
